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FAQs

  • Do you provide make up lessons?

    Make up lessons are available at Emler Swim School.   You are encouraged to make it to your child's scheduled class time as this provides the best environment for your child to learn with the instructor with whom they have formed a bond.  For your convenience, 'drop-in' make-up lessons are available.  Times are scheduled at each location for you to 'drop-in' without calling or scheduling ahead.  Emler's well-trained instructors are available to welcome your child into the pool and to provide a lesson to replace the one that was missed.  No scheduling in advance, and no payment in advance.  A $5 fee is collected when you arrive to help cover the expenses of the instructors who are there to provide the lessons.  Please check-in at the front desk for instructor assignment.

    Make-up lessons are not necessary to help your child reach class goals.  Emler managers will continue to be available throughout the semester to ensure progress.  Due to the importance of the teacher/student bond with beginning swimmers, it is recommended that you check with your child's instructor or deck manager before dropping in for a make-up lesson.

  • What is the class ratio?

    Emler swim classes can be no larger than 4 students for every teacher. Waterbabies and Advanced Waterbabies classes have six students for each teacher because they are parent participation classes. Statistically, the average class size at Emler is 3.3 students per instructor.

  • What are swim pants and why does my child have to wear them?

    In an effort to protect all swimmers from Water Born Illnesses (WBI) the Health Department requires that children who are not potty-trained wear reusable swim pants. Wearing two swim pants with tight elastic around the waist and legs will contain a solid accident in the swimming pool and protect everyone from WBI.

  • What do parents do during a typical swim lesson?

    a. Check in at the front desk for attendance and to fill out any paperwork.
    b. Encourage your child to use the toilet before lessons.
    c. Get your child changed into a swim suit and/or swim pants.
    d. Wait in the observation room for your child's teacher to hold up a card with his/her name.
    e. Walk your child out to his class. Pick up any necessary swim equipment your child uses in class.
    f. Wait in the observation room during lessons or in a chair on deck near your child's class. Please do not leave the facility during lessons.
    g. Watch for a wave from your child's teacher near the end of the lesson to come out on deck for a demonstration of today's goal.
    h. Allow your child to slide down a slide to celebrate his/her successful swim lesson.
    i. Allow your child to rinse off under the shower on deck. Wrap your child up with his/her towel.
    j. Use a changing room to allow your child to change back into clothes.
    k. Stop by the front desk so your child can get a stamp on his/her hand to celebrate developing swim skills.

  • What is the registration fee for?

    The registration fee helps with the cost of administrative expenses. We also pay for insurance on each student with this annual registration fee.  Registration Fees are non refundable.

  • What type of training/certification do your instructors have?

    Emler instructors participate in a rigorous Teacher Training Weekend including 16 hours of classroom training and in-water training. If the teacher trainee passes a final exam and the physical demands of this Teacher Training Weekend, s/he is invited to train for 40 more hours beside one of our veteran teachers in swim classes in the water.

    Additionally, every Emler instructor is certified in CPR and First Aid.

    Teachers of the Waterbabies Program undergo 12 more hours of classroom and in-water training to qualify as Waterbabies teachers.

  • Do Emler instructors undergo more training, once they become a teacher?

    Yes. Emler instructors participate in several H2O (Huddle 2 Optimize) Meetings a year. These meetings include new teaching techniques and safety improvements. EAPs (Emergency Action Plans) are also practiced regularly by each shift of teachers, so Emler instructors are ready for an emergency.

  • How long is each class?

    All classes except for swim team are 30 minutes long. Although it's possible to keep students in the water longer, experience has taught us that 30 minutes is about the longest you can expect a student to be challenged with new swim skills in the water.

  • When will my child be able to swim?

    99% of all students learn to swim alone the first semester they are enrolled at Emler. The award winning curriculum along with nurturing, professional teachers account for such a high success rate. The watchful eye of an Emler Manager can identify and assist those students who struggle reaching their swim goals. Each Emler student is evaluated for progress by a manager every four lessons (once a month).

  • What do you do to make sure the water is clean and safe?

    Emler Swim School is one of the few facilities in town that has invested in the Ultraviolet Light system which is the only proven method to kill all dangerous germs such as Cryptosporidium.

    Our pools are monitored continually and fed chemicals electronically the very moment a change in chlorine or pH is indicated. However, in case our equipment malfunctions, we also test our pool water manually every hour that Emler is teaching in the pool.

  • Why does my child wear fins during lessons?

    Emler incorporates fins during swim lessons because they assist in the improvment of body position and they enhance propulsion through the water. The younger the swimmer is, the more important the kick is.

  • Who will be in my child’s class?

    The fellow students in your child's class will have been selected on the basis of their similar ability in the water and their close age to your child. Occasionally the Deck Manager will move a child to another class that is better suited for him/her. Do not hesitate to talk with your Deck Manager if you feel your child will benefit by changing classes.

  • If my child is ready to promote half way through the semester, can he move up?

    Yes. Occasionally we'll have students at Emler who progress faster than their classmates. The Deck Manager will assist you in finding a convenient class time at the proper skill level, should your child need a mid-semester promotion.

  • Can we enroll for just part of a semester?

    Yes.  As long as there is an opening in a class, a student is welcomed to join a class late in the semester.  A Deck Manager is available to assist if needed to merge the student successfully into the class.

  • Why does my child wear two fins, one fin or then no fins in his swim lessons?

    Each semester the students are introduced to new strokes and longer distances than they have swum before. Utilizing fins near the beginning of a semester will give extra propulsion so the students can accomplish new strokes and longer distances. As the students become more proficient in swimming, we remove one fin and eventually both fins.

  • Can Emler pro-rate the cost if we are going to miss several lessons in a semester?

    The staff at Emler Swim School realizes that family obligations, religious holidays, etc. may cause our students to miss some of their lessons. Unfortunately, we are not able to pro-rate swim lesson tuition. However, Emler is committed to making certain that all students reach the goals of the level in which they are enrolled even if they have missed some lessons. Your Deck Manager will work together with you to make certain your child achieves the goals of the swim class.

  • Does Emler teach backfloat drown-proofing to babies?

    Emler Swim School does not use backfloat drown-proofing to teach babies survival in the water. Although we agree that there is a real and present danger of drowning for toddlers in the State of Texas, we disagree philosophically with this survival method of teaching.

    Emler Swim School does successfully teach babies and toddlers to swim. More importantly we teach safety techniques that have resulted in hundreds of our students recovering from accidental falls into pools by saving themselves. We have devoted the past 40 years to developing effective young swimmers by using nurturing and effective teaching techniques.

    We invite all families to visit their nearest Emler facility to witness babies jumping into the water and swimming back to the wall while smiling and laughing.

  • Does Emler give refunds?

    Emler will refund tuition (minus the processing fee) if given a two week notice prior to the beginning of a new semester.  Registration fees are not refundable.

    In cases of medical emergencies, Emler Swim School will give credit for future swim lessons.

  • Why are Emler prices higher?

    Emler Swim School is one of the premiere swim schools in the nation. The 99% success rate in the first semester gives you the highest return on your investment in the BEST swim lessons in town! Other swim programs may be less expensive, but they require enrollment in several semesters before your child is swimming at goal. In the long run, you may spend less money on swim lessons by enrolling with Emler for one semester rather than paying for other programs for several semesters.

    Because teaching swimming is our passion, everything we do is first class and costly. From training every instructor for 56 hours, and heating our pools to 90 degrees, to installing expensive ultraviolet light systems to keep our water pristine; you'll see the value of your tuition immediately.

    Teaching swimming is all we do...and we're the BEST in town!

  • Why do I have to pay for lessons in advance?

    To reach the exceptional goals that Emler has set for your child requires commitment from everyone involved. Commitment from our teachers to honor the bond they have with each of their students until the end of the semester. Commitment from our managers to work on providing ideal pool conditions for your child to learn and commitment from the parents to finish out the semester until their child reaches the swim goals of the class. Paying in advance for the semester is one of commitments required for a professional, quality swim program.

  • Does Emler have payment plans?

    Yes, Emler Swim School does provide a way for you to break down tuition fees into multiple payments. An automatic payment plan can be arranged with the office staff at any Emler Swim School location. There is a small fee for this service. To learn more about payment plans, visit our Ways to Pay tab.

  • Does Emler Teach the ISR Survival Back Float?

    We know there is more than one way to teach a child to swim. 

    However, we don’t endorse techniques that include letting go of babies on top of the water and allowing them to sink underwater if they don't lie still.

    We understand that these well-meaning teachers are simply trying to protect these babies from drowning.  Emler Swim School agrees that that steps must be taken to reduce drowning, the #1 reason for the accidental death of US children under the age of five. 

    At Emler, we promote a more gentle way for babies to survive in a swimming pool. We promote independent back floats as well as a technique called Jump, Turn, and Swim. 

    If you will give us your email address, we’ll send you a link to videos of Emler students performing the JTS and testimonials of parents whose children have survived a water accident by using JTS.

    You are also welcomed to come to an Emler Swim School Waterbabies Orientation free of charge.  You can experience first hand how swim lessons can make your baby safer AND be one of his or her fondest childhood memories.

  • Are there different types of drowning?

    Approximately four thousand families will lose someone precious to drowning this year.  Every drowning circumstance can be different, but the prevention is always the same.
        Learn how to swim.
        Set up barriers around water hazards.
        Provide uninterrupted visual supervision of children in and around water.
        Learn CPR.
    Below is an explanation of the three types of drowning scenarios.

    1.  WET DROWNING
    Cause
        Caused by four or more ounces of water in the lungs.  The water in the lungs prevents oxygen from getting to the bloodstream and eventually the heart stops.

    Symptoms
        Someone who has spent too much time underwater
         Victim may be quietly reaching for a wall
         Victim may be quietly bobbing up and down at the surface of the water.
         Victim may be lying still on the bottom.

    Loss of Consciousness
        Three minutes or less

    Response
        Initiate CPR
        Call 911

    2.  DRY DROWNING (occurs in less than 10% of drowning victims)
    Cause
        Caused by larynx (voice box) spasms, which will shut off the airway to the lungs.  The prevention of air getting to the lungs results in lack of oxygen in the bloodstream, which will eventually cause the heart to stop.

    Symptoms
        Someone who has spent too much time underwater
        Victim may be quietly reaching for a wall
        Victim may be quietly bobbing up and down at the surface of the water.
        Victim may be lying still on the bottom.

    Loss of Consciousness
        Three minutes or less

    Response
        Initiate CPR
        Call 911

    3.  DELAYED DROWNING (Secondary Drowning)
    Cause
        Caused by less than four ounces of water in the lungs.  The body reacts to this small amount of water in the lungs by creating even more fluids in the lungs, which prevents oxygen from getting to the bloodstream and eventually the heart stops.

    Symptoms
        immediate coughing and shortness of breath
        tiredness
        unusual behavior
        confused speech or behavior
        loss of bowels and urine control
        sleepiness

    Loss of Consciousness
        Can be delayed for up to 72 hours.

    Response
        Immediately transport victim (or suspected victim) to the nearest emergency room.

  • What do I need to bring to Bathtime Babies class?
  • Why doesn’t Emler offer trial lessons?

    Emler tried to incorporate Trial Lessons into our program.  It was an opportunity for parents to see how their child fit in to our swim lessons.  We found Trial Lessons to be a failure on many levels and have suspended them except for Waterbabies and students wishing to try out a Swim Team practice.

    Here are the difficulties we discovered with Trial Lessons.
    1. One lesson was not enough time for the child to bond with a new teacher.  The trial student rarely gained enough comfort in 30 minutes to be his best.
    2. The regular students in the class intimidated the trial student.  The skills of the regular students were already accelerated past what the trial student could do.  This increased the trial student’s discomfort in swim class.
    3. The class routine could be disrupted by a “guest” student in a Trial Lesson.  The visitor could require too much attention by the teacher, which resulted in a less successful lesson for the regular students.

    In short we at Emler have discovered that Trial Lessons do not benefit most students.

    The two exceptions are our Waterbabies Orientation Classes for babies under 3 years of age and Swim Team Trials for students who would like to try out one swim team practice.  Emler customers are welcomed to participate in Trial Lessons during a Waterbabies Orientation Class or a Swim Team Practice.

  • What is Auto Enrollment?

    Auto Enrollment is a program offered by Emler that provides hassle-free enrollment and flexible payment options.  Emler Swim School is a semester based, goal oriented program.  There are three semesters every year scheduled very much like the school calendar.  This program allows swimmers to keep their favorite class time semester after semester, even though they promote to the next level!   These are the highlights:

    KEEP YOUR FAVORITE CLASS TIME
    No more rushing to get the class time that fits your busy schedule. You keep your same class time each semester unless you decide to change. Nearly 80% of Emler students re-enroll, and most families request the same schedule.

    CONVENIENT PAYMENTS OPTIONS
    Semester in full or monthly payment options are available. All students are required to have a credit card on file. Your credit card will not be charged without your permission.

    SAVE TIME AT THE FACILITY
    No lines, wallets, or planners required to register! Current customers are given priority, so swimmers keep the same class day and time* as they promote to the next level. (*When promoting to classes that require the length of the pool, a slight time adjustment may be necessary.)

    YOU CAN OPT OUT
    If you choose not to swim with Emler in the next semester, simply alert the front desk before the automatic payment date.  

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